Frequently Asked Questions

How much do you charge?

Every business is unique, so we individualize each package. You can see some of our base pricing under Services, or ask for a quote here. We will call you and ask you a few questions about your needs, and give you a quote over the phone.

Can you prepare my taxes?

No, we don’t. The IRS has increased requirements for tax preparers in recent years, and we aren’t certified in that area, nor do we wish to be. It’s actually better this way; we specialize in bookkeeping and generating financials that empower you to make good business decisions. That way, we can provide a bridge between the day to day operations of your business and the CPA or Enrolled Agent who is only focused on preparing your taxes.

My company makes X million a year; can you handle it?

Yes, we currently have several clients in various industries whose gross annual revenues are in the millions. And if you’re not (yet) making millions, we will stand with you as you grow, providing you with the financial data you need for decision-making. Request a quote today.

Do I have to give you all my bank passwords?

Most banks these days offer a kind of “guest user” access to online banking for business accounts (here’s one example), which includes viewing access for transaction details and statements, but no ability to transfer funds or initiate other transactions. Wherever possible, it is our preference to set up viewing access only to your bank data. Where that’s not available, we will discuss other options with you to minimize your liability.

Can you come to our office?

If your office is in either the greater Salt Lake area of Utah, or near Greenville, South Carolina, then yes, of course!

Do you do payroll?

Yes, we offer payroll services. Unlike Paychex or ADP, we don’t withdraw tax money from your account and hold them in trust for you; the money stays in your account and tax payments are initiated directly to the government from your bank account when they are due. This is primarily an add-on service for existing clients. Call us for more information.

Do you do medical billing?

No; that’s a separate industry. However, we can recommend someone who does do medical billing.

I just have one quick question. Can I call you?

We are always happy if we can help! There is no charge for quick questions or advice. Just call and ask for Julie, or email us through the website, and we’ll get back to you within a day or two.

Do you do bookkeeping for my industry?

We have done bookkeeping for businesses in almost every industry imaginable: construction, professional services, interior design, entertainment, medical, nonprofit, legal, auto mechanic, MLM, retail, online sales, IT, and many more. Request a quote today.

Will I have a personal bookkeeper or be passed around?

When you sign up for bookkeeping with us, you are assigned a primary bookkeeper who will be responsible for your books. We do sometimes reassign bookkeepers, but it’s pretty rare. However, you do benefit from the strength of our team! We hold company meetings regularly, where we keep each other updated, so if your assigned bookkeeper takes some medical leave or goes on vacation, there is someone else who can step in and make sure your books are kept current. Get to know your team.

What software do you use?

We use Quickbooks, either the desktop version or Quickbooks Online. We can help you with Quicken; however, we don’t recommend it for business bookkeeping. We also can work with you to integrate data from other systems, such as online webshops or POS systems, into your company file.

Will my data be secure?

Yes, of course! Our remote server is well encrypted and backed up daily. We have strict protocols for password storage, and we have a secure file transfer service so nothing is compromised through email. Request a quote.

Why should I consider remote bookkeeping?

One of the reasons you are looking for a bookkeeper is simply that you need someone else to take care of it, so you can work on other things. Let us do that for you! Over the past several years, we have refined our remote tools and procedures so we can do the bulk of the work without your direct involvement–without using your computer, taking up space in your office, or pestering you for information. After we’ve done everything we can on our own, then we contact you with a short list of questions only you can answer, and then we can issue your financials. Let it be that easy! Contact us now.

Are you insured?

Yes, of course.

Do you do personal bookkeeping?

Yes, but rarely. If your only goal is personal budgeting, it’s probably better to use one of the many free online personal finance tools. However, in instances where personal finances are intermingled with business, we will include personal expense tracking. Also, we have helped prepare household income and expense statements in multiple cases where financials were needed for divorce proceedings and similar court cases.

Request a quote today.

Have another question?

Contact us

We are always happy to help!

Request a quote

It only takes a few minutes.

Get to know your team

Professional bookkeepers, at your service.

WDM Enterprises, Inc. is a privately held entity operating a Professional Private Investigative Agency and Small Business Consultancy. We've been with Backyard Bookkeeper for going on three years. We've gone from a disastrous in-house set of books to a professional set of books we can rely on in determining success and while planning for profit. Backyard Bookkeeping is timely, accurate and affordable. What did we do before Backyard Bookkeeper? Sad to say; we lost profit that's not recoverable, and wasted time and effort in an area not within our expertise. How about now with Backyard Bookkeeper; we plan for profit, devote our time to to servicing our clients, generating greater repeat business and referrals, and have a credible, accurate and timely report card on our business. Thank you Backyard Bookkeeper!

William D. "Bill" McGregor, Pres/CEO

WDM Enterprises, Inc

5.0
2015-04-27T15:37:13+00:00

William D. "Bill" McGregor, Pres/CEO

WDM Enterprises, Inc

WDM Enterprises, Inc. is a privately held entity operating a Professional Private Investigative Agency and Small Business Consultancy. We've been with Backyard Bookkeeper for going on three years. We've gone from a disastrous in-house set of books to a professional set of books we can rely on in determining success and while planning for profit. Backyard Bookkeeping is timely, accurate and affordable. What did we do before Backyard Bookkeeper? Sad to say; we lost profit that's not recoverable, and wasted time and effort in an area not within our expertise. How about now with Backyard Bookkeeper; we plan for profit, devote our time to to servicing our clients, generating greater repeat business and referrals, and have a credible, accurate and timely report card on our business. Thank you Backyard Bookkeeper!

Thank you Jenny at Backyard Bookkeeper for your attention to detail. I have been using Backyard Bookkeeper for quite a few years now and couldn't be happier with the service I have received. Thank you for doing such a great job and completing tasks sometimes on very short notice. I look forward to working with your company for years to come.

Scott, business owner

5.0
2014-08-19T20:35:47+00:00

Scott, business owner

Thank you Jenny at Backyard Bookkeeper for your attention to detail. I have been using Backyard Bookkeeper for quite a few years now and couldn't be happier with the service I have received. Thank you for doing such a great job and completing tasks sometimes on very short notice. I look forward to working with your company for years to come.

I've been very happy with the services provided by Backyard Bookkeeper. As a business owner, it's good to know I don't need to worry about the bookkeeping, taxes, and payroll. Jenny and Julie have always been there when I have a question, and I truly appreciate their ability to not only do the work, but to be my teachers when I have a question. I highly recommend Backyard Bookkeeper to any business owner.

Sandy

Graphic designer

5.0
2014-08-11T19:24:18+00:00

Sandy

Graphic designer

I've been very happy with the services provided by Backyard Bookkeeper. As a business owner, it's good to know I don't need to worry about the bookkeeping, taxes, and payroll. Jenny and Julie have always been there when I have a question, and I truly appreciate their ability to not only do the work, but to be my teachers when I have a question. I highly recommend Backyard Bookkeeper to any business owner.

They fit our needs! Backyard Bookkeeper is great. We are a a small non-profit that needs reliable bookkeeping services. BYB is perfect for our agency. Julie is available and helpful whenever we have questions and she is familiar with the specific needs of non-profit rules. We appreciate the flexibility and energy they put into keeping us going.

Gina Director

Utahns Against Hunger

 

5.0
2013-07-27T22:46:03+00:00

Gina Director

Utahns Against Hunger

 

They fit our needs! Backyard Bookkeeper is great. We are a a small non-profit that needs reliable bookkeeping services. BYB is perfect for our agency. Julie is available and helpful whenever we have questions and she is familiar with the specific needs of non-profit rules. We appreciate the flexibility and energy they put into keeping us going.

Don’t see your LOGO?

Send us a review with your logo and contact info and we will post it here.
2017-04-26T20:21:55+00:00
Send us a review with your logo and contact info and we will post it here.

Cindy, bookkeeper

I contacted Julie DeLong on two separate occasions for help with some bookkeeping issues that I was having. Julie responded immediately and helped me solve my problems. She understood every issue that I was having and gave me clear, concise resolutions for each. Having her as a resource has made my job so much easier! I highly recommend her and am so grateful to have her to turn to when I have a problem!
5.0
2014-03-07T14:30:02+00:00
I contacted Julie DeLong on two separate occasions for help with some bookkeeping issues that I was having. Julie responded immediately and helped me solve my problems. She understood every issue that I was having and gave me clear, concise resolutions for each. Having her as a resource has made my job so much easier! I highly recommend her and am so grateful to have her to turn to when I have a problem!

Mark, business owner

Susan has been great to work with. She has been very accommodating and willing to do anything to help me. When I first called Backyard Bookkeeper and talked to Susan, I felt ashamed that my books were a mess for one full year. By the end of the conversation, I felt so much better and was reassured that it was not a problem. Ultimately, Susan cleaned up my mess in a short period of time. I feel very comfortable working with Susan. Because she is prompt and has earned my trust, I also have her manage my books for two additional businesses I own.
5.0
2014-08-11T19:23:43+00:00
Susan has been great to work with. She has been very accommodating and willing to do anything to help me. When I first called Backyard Bookkeeper and talked to Susan, I felt ashamed that my books were a mess for one full year. By the end of the conversation, I felt so much better and was reassured that it was not a problem. Ultimately, Susan cleaned up my mess in a short period of time. I feel very comfortable working with Susan. Because she is prompt and has earned my trust, I also have her manage my books for two additional businesses I own.

Tami, business owner

I am thrilled with the service I have had from Julie with Backyard Bookkeeper! A recent computer crash left me with a feeling of dread. After trying to install/restore backup on my own - I encountered errors and was at a standstill. Julie was prompt to respond to my problem, arranged for a time when we could work on a resolution, and within minutes she had my data restored and had me back up and running my small business! Julie is very knowledgeable about QuickBooks and is a resource I am thrilled to have by my side when I need her! I highly recommend Backyard Bookkeeper to other business owners.

5.0
2013-07-27T23:35:59+00:00
I am thrilled with the service I have had from Julie with Backyard Bookkeeper! A recent computer crash left me with a feeling of dread. After trying to install/restore backup on my own - I encountered errors and was at a standstill. Julie was prompt to respond to my problem, arranged for a time when we could work on a resolution, and within minutes she had my data restored and had me back up and running my small business! Julie is very knowledgeable about QuickBooks and is a resource I am thrilled to have by my side when I need her! I highly recommend Backyard Bookkeeper to other business owners.

After opening my own firm, I quickly realized handling my own bookkeeping was a losing proposition - not only did not I not have sufficient knowledge, I was losing valuable time that could be better spent doing what I do best. I contacted Backyard Bookkeeper. They came to the rescue, assuming my Quickbooks mess, and quickly organized and streamlined both my internal bookkeeping, but also took over my billing. Backyard Bookkeeper is immediately responsive, and 100% competent. I am very happy with their service and highly recommend any small business give them a try - you won't regret it.

Al Pranno, Attorney

Pranno Law

5.0
2013-07-27T22:45:00+00:00

Al Pranno, Attorney

Pranno Law

After opening my own firm, I quickly realized handling my own bookkeeping was a losing proposition - not only did not I not have sufficient knowledge, I was losing valuable time that could be better spent doing what I do best. I contacted Backyard Bookkeeper. They came to the rescue, assuming my Quickbooks mess, and quickly organized and streamlined both my internal bookkeeping, but also took over my billing. Backyard Bookkeeper is immediately responsive, and 100% competent. I am very happy with their service and highly recommend any small business give them a try - you won't regret it.

Backyard Bookkeeper has been there for me since I was by myself in my apartment trying to get my business off the ground. Mandi helped me make sure my books where clean and organized so I could focus on the other aspects of my business. Everything was nice and automated and Mandi acted like she was a member of my team. It was great. Thank you for everything!

Jason Klug

Klugonyx

2016-06-02T10:08:32+00:00

Jason Klug

Klugonyx

Backyard Bookkeeper has been there for me since I was by myself in my apartment trying to get my business off the ground. Mandi helped me make sure my books where clean and organized so I could focus on the other aspects of my business. Everything was nice and automated and Mandi acted like she was a member of my team. It was great. Thank you for everything!

Diann, business owner

I tried managing my QuickBooks on my own for a couple of years, and constantly ran into situations that I didn't know how to solve. Now, I have my own personal QuickBooks Superhero: Julie DeLong! She is capable of leaping over a huge mathematical tangle in a single bound, and can quickly compute complex figures in her super-genius brain, while standing on one foot and whistling "Dixie". It's all in a days work for Julie to design powerful solutions to the mightiest messes while peeling a banana and standing on her head. I particularly love that she manages my sales tax, and my complex vendor statements. Glad she found my backyard!

5.0
2013-07-27T22:45:21+00:00
I tried managing my QuickBooks on my own for a couple of years, and constantly ran into situations that I didn't know how to solve. Now, I have my own personal QuickBooks Superhero: Julie DeLong! She is capable of leaping over a huge mathematical tangle in a single bound, and can quickly compute complex figures in her super-genius brain, while standing on one foot and whistling "Dixie". It's all in a days work for Julie to design powerful solutions to the mightiest messes while peeling a banana and standing on her head. I particularly love that she manages my sales tax, and my complex vendor statements. Glad she found my backyard!

Rocky, business owner

I tried to manage my Quickbooks by myself for many years and was just not getting the result I wanted. I have found Backyard Bookkeeper to be a great fit to my business and gives me the time to spend on more productive things in my business. Thanks guys! R. H.

5.0
2013-07-27T22:40:44+00:00
I tried to manage my Quickbooks by myself for many years and was just not getting the result I wanted. I have found Backyard Bookkeeper to be a great fit to my business and gives me the time to spend on more productive things in my business. Thanks guys! R. H.
4.0
12